Program support is having the right people with the right skills for specific period of time. The purpose is to provide customers with rapidly accessible expertise and assistance necessary to accomplish specified tasks, program activities, and/or any high profile initiatives in a cost effective manner.
When to consider program support?
When a company has a task to be completed but, it is not an ongoing part of their core business. The task is usually related to a specific project, has a specific objective, and the work will end or will remain a non-core function. Examples include: launching a new product or service, implementing a new or updated process, public relations or media relationship building, training existing staff, or pay role. These are circumstances when program support makes sense.
Why use program support services?
In most cases it is more cost effective and time efficient to use program support. Many things can impact the time and cost to get the project done, such as:
- When does the project start
- What skills will it require
- How long will the project last
- Change management plan
For example: hiring the right people with the right skills sets for a limited amount of time and being able to establish a change management plan, even for small project, is a large endeavor. In addition, you are hiring for a task or project that is not a core function, therefore you have limited knowledge of the work to be performed.
In summary, businesses need to keep their core functions internal and use program support services for short term projects or non-core activities. It costs less, is a more effective use of resources, and increases the ability of the organization to focus on their main objective.
Services include but are not limited to the following:
- Project Management
- Business Development
- Public Relations / Communications
Why pay the extra cost of hiring, why take the risks of not having the subject matter expertise, when you can have Barbee Consulting Group do it for you. On time, on task, on budget, with the results that count!